It will take 24 hours to update the tracking number once you have received the automated tracking email. if there still no status after 24 hours, please contact us and we will update or determine the status of your package.
Please allow 24 hours from the time of delivery for your tracking to update. USPS can occasionally mark a package delivered before it actually arrives, and can sometimes arrive 1-2 days later.
How much is shipping?
- Standard Shipping (USPS) Estimated Delivery: 14-21 days $4.99
- Express Shipping (USPS/UPS/FedEx) Estimated Delivery: 7-12 days $14.99
How do I track my package?
You will receive a shipping confirmation email that will include a tracking number and tracking link of your specific shipper. Additionally, you can track your package directly at:
What countries do you ship to?
A full list of the countries where we ship glasses is available on the Payment Page. When you click on the Country drop-down window, you will see the list of countries.
What do I do if my package was damaged?
Immediately contact our Customer Service department. We will work with you to get your damaged glasses replaced with a new pair as soon as possible. Email us